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Send Anywhere (File Transfer)
Troubleshooting
Received file issues

Articles in this section

The received file won't open or play normally.
Common issues with received files on Android devices
Common issues with received files on iOS devices

Common issues with received files on iOS devices

Send Anywhere Support

August 16, 2023 10:22
Updated

Photos sent from iPhone/iPad cannot be opened normally on other devices.
The received photo/video is not saved in the native Photos app.
Can I open the received file using a separate app?
Why can't I get app from Android device to iPhone/iPad?
How can I save the contact I received?
Can I add music files received via Send Anywhere app to the native Music app?
If I delete Send Anywhere app from iPhone/iPad, will the received files be deleted as well?
How do I delete files from Send Anywhere app?

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Related articles

The received photo/video is not saved in the native Photos app. (iOS)
On iOS 11 and later devices, sent photos cannot be opened in other devices.
If I delete Send Anywhere app from iPhone/iPad, will the received files be deleted as well?
Can I add music files received via Send Anywhere app to the native Music app?
Troubleshoot common transfer Issues

Send Anywhere (File Transfer)

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