If you cannot download via share-link, please check the followings:
Are you under a stable network environment? Send Anywhere is an internet-based service, so an internet connection is required to transfer files. Depending on the network quality you are using, the transmission may be delayed or canceled. Check your network condition(cable, modem, Wi-fi router and so on) and reconnect your internet, then download again.
Has the link expired? By default, all links are valid within 48hours. All the files get deleted from the server once it expires for security reasons. Please create a new link or ask the sender again.
Is the link deleted? Even if the link has not expired, the link expires as soon as the sender deletes it. Please create a new link again or ask the sender to share a new link.
Is the file completely uploaded to the link? If the files were not entirely uploaded to the link, it is difficult to download them. Please create a new link again or ask the sender to share a new link.
Does not the link open in a web browser? If clicking the link does not open the download page normally, it is likely that there is a problem with your web browser itself. Please try using another browser such as Google Chrome.
If the file you try downloading has a format or codec not supported by the iOS version you are using, it will not open in a web browser. Please install and use Send Anywhere app.
It could be a situation where many users download it at the same time on one link. The transmission speed can be slowed or it can be difficult to transfer. This is a temporary situation, so please wait a little while and try again.
The link may cause large amounts of traffic. To provide a stable server environment and maintain service quality, the link that causes large amounts of traffic is limited. You except for the sender cannot download files via the limited link. You should ask the sender to create a new link or try our unlimited 1:1 transfer(using a 6-digit key).
File sharing such as spam, illegal pornography, copyrighted materials and so on is strictly prohibited. You agree not to misuse the Send Anywhere or to help anyone else to do so. Due to internal monitoring and strict control, related links are deleted without notice.
* DISCLAIMER: All files transferred via Send Anywhere are copyrighted by their respective publishers. Please note that the extraction and sharing of files may be in conflict with copyright laws, and you are responsible for all of them.